- OperatorEmoney Processing LTD
- Established2009
- Game ProvidersReal Time Gaming, Spinlogic Gaming
- Withdrawal MethodsBitcoin (instant), Visa, Mastercard (1-3 business days)
How to get in touch
The best way to contact us is by email at support@royalacecasino.wtf. Please use the email address linked to your account where possible, so our team can locate your details and review your question more efficiently. If you cannot access that email address, explain the situation clearly in your message.
You can contact support about matters including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related concerns
- Bonus terms, eligibility and general promotional questions
- Technical problems, website errors or difficulties using your account
- Responsible gambling requests, including help with account restrictions or taking a break
What to include in your email
To help us understand and respond to your request faster, include your account email address or username, a short description of the issue and any relevant details, such as the date an error occurred or the transaction concerned. Screenshots can also be useful when reporting a technical problem, provided they do not show passwords, complete payment card numbers or other sensitive information.
Please send one clear message with the information available to you and allow time for the team to review it. Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. For responsible gambling matters, state clearly what assistance or restriction you are requesting so it can be handled appropriately.
