- OperatorEmoney Processing LTD
- Established2009
- Game ProvidersReal Time Gaming, Spinlogic Gaming
- Withdrawal MethodsBitcoin (instant), Visa, Mastercard (1-3 business days)
How to start a withdrawal from your account
Once you are ready to cash out, sign in to your account and open the withdrawal area. The process is straightforward, but the order matters: select a method, enter an amount within the permitted range and complete the required identity checks before the request is processed.
Complete your Login and open the cashier or withdrawal section connected to your balance.
Select one of the methods available in your account. Bitcoin, Visa and Mastercard have specific processing details, set out below.
Type the amount you want to withdraw and check that it fits the minimum and the relevant weekly or monthly limit.
Submit the required government-issued ID and, where relevant, the credit card verification form. You can also complete pre-KYC before sending a withdrawal request.
Send the request once the details are correct. The selected payment route and document checks both affect how quickly the money is processed.
The account currency is USD, so keep that in mind when planning a payout in Australian dollars. A withdrawal request should also be considered alongside any active balance conditions. For example, a pending withdrawal can affect Cashback eligibility, as can an unapproved withdrawal from the previous week or an account balance below $10.
Check the amount before you submit
A quick check of the payment method, currency and cashout limit can save you from having to adjust the request later. It is a small step, but honestly, this is the part most people skip.
Which withdrawal methods have the shortest processing times?
Royal Ace Casino gives different timeframes for its confirmed payout routes. Bitcoin is the quickest option in the stated method details, while Visa and Mastercard use a short business-day processing window. Choose a withdrawal route shown in your account, as the options used for deposits and withdrawals can differ.
| Method | Minimum withdrawal | Processing time |
|---|---|---|
| Bitcoin | $20 | Instant |
| Visa | $20 | 1-3 business days |
| Mastercard | $20 | 1-3 business days |
There is also a wider withdrawal processing timeframe of 7-10 business days. That broader window is useful when planning around the complete process rather than looking only at the payment method’s individual estimate. Document checks can form part of that process, so completing KYC early is a sensible way to keep things moving.
If you use Bitcoin, the method-specific time is instant. Visa and Mastercard withdrawals are given a 1-3 business-day timeframe, and the minimum for each of these routes is $20. The cashier shows the current method available for your account when you make the request.
What the minimum and cashout limits mean for your payout
The standard withdrawal rules combine a minimum amount with weekly and monthly caps. These limits apply to how much you can cash out over each period, while the casino has no win limit.
| Rule | Amount | How to use it |
|---|---|---|
| Minimum withdrawal | $20 | A payout request must meet this amount |
| Weekly cashout limit | $2,500 | The total withdrawn during a week cannot exceed this cap |
| Monthly cashout limit | $5,000 | The total withdrawn during a month cannot exceed this cap |
| Win limit | No limit | There is no stated ceiling on winnings |
The weekly figure is the first limit to consider for a larger payout. For instance, a $4,000 withdrawal is below the $5,000 monthly cap but above the $2,500 weekly cap, so the weekly rule is the immediate restriction. Two requests that total $2,500 also use the full weekly allowance.
The monthly limit works in the same practical way. If your withdrawals total $5,000 during the month, another request would be above the stated monthly cap. Keeping a simple note of your submitted amounts can help you plan several smaller withdrawals without losing track.
The welcome bonus has its own cashout cap
A withdrawal connected to the welcome bonus has a maximum cashout of 10× the deposit amount. This promotion-specific rule is separate from the standard $2,500 weekly and $5,000 monthly limits.
KYC documents and pre-withdrawal verification
Identity verification is required before a withdrawal can be completed. You need a government-issued ID, such as an ID card, passport or driver’s licence. If you deposited using a credit card, you also need to provide a credit card verification form.
Pre-KYC is useful if you want to deal with the identity step before requesting money. Completing it in advance means the document stage is handled ahead of the payout request, rather than being left until you are ready to cash out.
Use a government-issued ID card, passport or driver’s licence.
Include the credit card verification form when your deposit was made by credit card.
Complete the verification process before requesting the withdrawal, or use the pre-KYC option earlier.
Document verification takes 0-3 days, after which the withdrawal can continue through its payment processing stage.
Only the listed document types are needed for the stated KYC process. There is no reason to send extra personal information unless it is requested during the verification process.
What can slow the wider processing time?
A payout has more than one stage. The payment method has its own estimate, while the wider withdrawal process can take 7-10 business days. KYC is another important stage, with document verification taking 0-3 days.
The cleanest approach is to check the withdrawal amount, select the correct method and complete the required documents before submitting. A credit card deposit also brings the extra verification form into the process, so have that requirement in mind when choosing your timing.
- Use an amount that meets the $20 minimum
- Check the weekly $2,500 and monthly $5,000 cashout caps
- Select the payment route that suits your preferred timeframe
- Complete government ID verification before requesting the payout
- Include the credit card verification form when applicable
- Allow for both the method-specific estimate and the wider processing window
If you are waiting on a request, avoid sending another one simply because the first has not arrived yet. Keep the request details together and contact support if you need help understanding its status.
Where to get help with a withdrawal
Support is available in English through live chat, email and telephone. Live chat has an average response time of 10 minutes, which makes it the quickest stated option when you want to ask about a payout.
When contacting support, explain the withdrawal method, the amount and whether the question concerns KYC or processing. That gives the support team a clear starting point without sharing more personal information than needed.
Keep your withdrawal plan in USD
Royal Ace Casino uses USD as its currency. Check the amount shown in your account before submitting, especially if you normally plan your gambling budget in Australian dollars.
For a simple request, the main numbers to remember are $20 minimum, $2,500 each week and $5,000 each month. Bitcoin has instant processing in the stated method details, while Visa and Mastercard are listed at 1-3 business days.
A final check before you cash out
A payout request is easier to manage when you check the practical details first. This short routine covers the points that matter most for Australian players using the service.
Once these points are in order, submit the request and allow the relevant processing timeframe. Gambling involves real money, so it is worth treating a withdrawal as part of your budget rather than assuming funds will arrive immediately.
Ready to review your payout?
Check the amount, payment method and verification status before you submit your withdrawal request.
Withdrawal: your questions
What is the minimum withdrawal at Royal Ace Casino?
The minimum withdrawal is $20. This applies to the stated Bitcoin, Visa and Mastercard withdrawal details.
How much can I withdraw each week?
The weekly cashout limit is $2,500. The monthly cashout limit is $5,000.
Is there a maximum win limit?
There is no win limit. Standard cashout limits of $2,500 per week and $5,000 per month still apply.
How long do Bitcoin withdrawals take?
Bitcoin withdrawals are listed as instant, with a $20 minimum withdrawal.
How long do Visa and Mastercard withdrawals take?
Visa and Mastercard withdrawals are listed at 1-3 business days. Each has a $20 minimum withdrawal.
Which documents are needed for KYC?
You need a government-issued ID, such as an ID card, passport or driver’s licence. A credit card verification form is also required if you deposited by credit card.
Can I complete KYC before requesting a withdrawal?
Yes. A pre-KYC verification option is available before you submit a withdrawal request. Document verification takes 0-3 days.
What currency are withdrawals handled in?
The account currency is USD, so withdrawal amounts are handled in US dollars.
